If it does not pass inspection, we will notify you regarding the reasons for the failure.įor questions about products purchased at a retail location, please contact the store directly.
#ADJUSTABLE BED DOUBLE PDF INSTRUCTIONS FULL#
If it passes inspection, you will be refunded the full product price less the value of any discount, interest accrued (if financed), 10% restocking fee, and any pick-up or box charges if applicable. If that doesnt cover it, instructions are posted here too.
#ADJUSTABLE BED DOUBLE PDF INSTRUCTIONS MANUALS#
Owners Manuals include information about your beds features, functions, and how-to tips.
Once we receive your returned item, we will inspect it to ensure compliance with the requirements stated above. Dont worry, weve got everything right here. Pickup fees may range from $240 up to $500. If you are unable to drop off at a shipping location, you may opt-in for FedEx pickup, but an additional fee will be deducted from your refund. You are responsible for dropping off the repackaged bed frame with attached shipping label at FedEx or another specified shipping location. The label, including the Return Merchandise Authorization number, must be visible and legible on the package.ĭue to the nature of this product, there is a 10% restocking fee on all returns. Once eligibility for return is confirmed, a specialist will help facilitate the process and send you a return shipping label. The bed frame must be fully functional, clean, undamaged, and returned in its original packaging. For adults the width will determine the bed size.
To be eligible for a return, you must still be within your 100-night trial period and have had it for at least 21 days. Beds for kids, like cribs and so on, will have other sizes, both length and width. To initiate a return or to receive helpful hints, call Purple Customer Care at 1-88. If the adjustable base is not functioning properly, customers should first contact Ergomotion warranty service by visiting or calling 1-88. Because it can take time to become familiar with the product, we require a minimum trial of 21 days.
You have 100 calendar days from the date of delivery to return your Ascent Adjustable Base. To ensure your satisfaction with this product, Purple® is pleased to offer you a 100-night trial.
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